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FAQ's
Company Overview and Services:
What types of carbon fiber products do you offer for vehicles?
JCSPORTLINE offers a wide range of carbon fiber products, including those for automotive modifications, aerospace, outdoor sports, and more. Our products cater to high-performance models such as BMW M series, Audi RS series, and Mercedes AMG.
What types of carbon fiber products do you provide?
We offer a full range of carbon fiber products, including:
Automotive Exterior and Structural Components (e.g., body kits, wheels, side mirrors)
Track Series and High-Performance Car Components (e.g., racing seats, steering wheels, aerodynamic kits)
Sports Equipment and Outdoor Gear (e.g., skateboards, surfboards, camping gear)
Home and Lifestyle Products (e.g., carbon fiber furniture, luxury bags, lighting fixtures)
Tools and Equipment (e.g., carbon fiber tool handles, lifting equipment)
Aerospace Components (e.g., aircraft parts, drone components)
3C Digital Products (e.g., phone cases, laptop covers, smartwatch bands)
Medical Equipment (e.g., wheelchairs, mobility scooters, and other medical aids)
Motorcycle Accessories (e.g., fairings, mirrors, exhaust systems)
Custom Carbon Fiber Products tailored to various industries and applications
What is the minimum order quantity (MOQ)?
Our minimum order quantity is typically 30 pieces. However, the specific MOQ can vary based on the product type and customer requirements.
Customization Services and Support:
Can the products be customized?
Yes, we offer comprehensive customization services, including color, style, and size adjustments, to meet the specific needs of B2B clients.
Do you support OEM/ODM services?
Yes, we provide OEM and ODM services. We can produce products with your brand logo and offer custom packaging and exclusive design solutions.
Product Quality Assurance:
How do you ensure product quality?
We maintain strict quality control to ensure that every product meets high standards. Our process includes using high-quality raw materials, vacuum infusion, curing, and polishing. Each product undergoes hardness testing and a final quality inspection.
What are your quality control standards?
Our quality control standards include raw material hardness testing, production process monitoring, and testing the physical properties of the final product to ensure they meet international standards and customer expectations.
Orders and Shipping:
What are your shipping and logistics services?
We provide global warehousing and ensure that products are securely packaged for safe transport. Depending on your needs, we offer express or sea shipping options.
What is the lead time for shipping?
The shipping time depends on the product’s specific requirements. Custom products may take longer, but we offer expedited shipping solutions to ensure timely delivery.
Payment Methods and After-Sales Service:
What payment methods do you accept?
We accept several common international payment methods, including T/T (bank transfer), PayPal, and letters of credit.
What after-sales services do you provide?
We offer comprehensive after-sales services, including a return and exchange policy for products with quality issues, as well as technical support for installation, maintenance, and care.
How do you handle product quality issues?
If there is a quality issue with the product, we offer a return and exchange policy and provide technical support to resolve any issues during installation or use.
Obtaining Product Information:
How can I get a product catalog and pricing?
Customers can contact us through official email, WhatsApp, or Alibaba accounts to receive detailed product catalogs and wholesale price lists.
How do I order a custom product?
We offer custom product services. Customers can contact us with their design specifications, and we will develop the product according to their needs and provide a quote.
Bulk Orders and Discounts:
Do you offer discounts for bulk orders?
Yes, we offer discounts for bulk orders. The discount level depends on the order quantity and the duration of the partnership.
How are bulk orders priced?
Bulk order pricing will depend on the product type, quantity, and customization requirements. We will provide quotes based on your specific needs and offer tiered discounts for large orders.
Company Mission and Vision:
What is JCSPORTLINE's mission?
We collaborate with designers worldwide, leveraging our expertise in carbon fiber manufacturing to help turn their creative ideas into reality.
What is JCSPORTLINE's vision?
Our vision is to make carbon fiber a symbol of freedom and individuality, becoming the preferred material for designers and brands to express their creativity.
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