Privacy Policy

1. Introduction

JCsportline Co., Ltd. (“JCsportline,” “we,” “us,” or “our”) respects your privacy and is committed to protecting any personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, including jcsportline.com,  and any related subdomains (collectively, the “Site”), or when you place an order or otherwise interact with us.

By visiting or using our Site, you agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Site. We may update this Policy from time to time; continued use of the Site after changes are posted constitutes your acceptance of the revised Policy. Please check this page periodically for updates.

2. Information We Collect

2.1 Information You Provide Directly

When you create an account, place an order, submit an inquiry, or contact us, we may collect:

• Full name, company name, and job title
• Billing and shipping address
• Email address and phone number
• Payment information (processed securely through third-party payment processors; we do not store full card details)
• Vehicle information required to ensure correct product fitment
• Project specifications, design requirements, and other information submitted for OEM/ODM inquiries
• Communications sent to our customer service or sales team

2.2 Information Collected Automatically

When you browse our Site, we automatically receive certain technical data, including:

• IP address and approximate geographic location
• Browser type, language, and version
• Operating system and device type
• Pages visited, time spent on pages, and referring URLs
• Clickstream data and other browsing activity on the Site

This information is collected through cookies, web beacons, pixel tags, and similar tracking technologies. Please see Section 7 (Cookies) for details.

2.3 Information from Third Parties

We may receive information about you from third-party sources such as payment processors, shipping carriers, analytics providers, and social media platforms when you interact with our content on those platforms.

3. How We Use Your Information

JCsportline uses the information we collect for the following purposes:

• Processing and fulfilling your orders, including arranging shipment through third-party carriers such as DHL, FedEx, UPS, and other logistics partners
• Communicating order status, shipping updates, and delivery confirmations
• Responding to product inquiries, quotation requests, and OEM/ODM project discussions
• Verifying and authorizing payments through our payment processing partners
• Managing your customer or partner account
• Sending marketing communications and newsletters (only where you have consented or where permitted by applicable law; you may unsubscribe at any time via the link in any email or by contacting us directly)
• Improving our Site, products, and services through usage analytics
• Complying with applicable legal obligations, including export control laws and customs requirements
• Preventing fraud and protecting the security of our Site and business

4. How We Share Your Information

JCsportline does not sell your personal information to third parties. We may share your information only in the following circumstances:

4.1 Service Providers

We share information with trusted third-party vendors who assist us in operating our business, including:

• Payment processors (e.g., PayPal, Stripe, credit card networks) to authorize and complete transactions
• Shipping and logistics partners (e.g., DHL, FedEx, UPS, and regional carriers) to deliver your orders
• IT and hosting providers who support the operation of our Site and systems
• Marketing and analytics platforms (e.g., Google Analytics) to help us understand Site usage

These service providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Business Partners

For OEM/ODM projects, we may collaborate with engineering partners or sub-suppliers. In such cases, only the minimum information necessary to complete your project will be shared, and such partners are bound by confidentiality obligations.

4.3 Legal Requirements

We may disclose your information when required by law, regulation, legal process, or governmental authority, or when we believe disclosure is necessary to protect the rights, property, or safety of JCsportline, our customers, or others.

4.4 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of all or substantially all of our assets, your information may be transferred as part of that transaction. We will notify you via email or a prominent notice on our Site prior to such a transfer if it affects your personal data.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Policy, including to comply with legal, accounting, or reporting obligations. Order records are typically retained for a minimum of seven (7) years to satisfy tax and trade compliance requirements. You may request deletion of your personal data at any time (subject to our legal obligations) by contacting us at the address below.

6. Data Security

We implement commercially reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include SSL/TLS encryption for data transmission, access controls, and secure data storage practices.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security. If you have reason to believe your interaction with us is no longer secure, please notify us immediately.

7. Cookies and Tracking Technologies

Our Site uses cookies and similar technologies to enhance your browsing experience, analyze Site traffic, and support marketing activities. Types of cookies we use include:

• Essential cookies: Required for the Site to function properly (e.g., maintaining your shopping cart and session)
• Analytics cookies: Help us understand how visitors interact with the Site (e.g., Google Analytics)
• Marketing cookies: Used to deliver relevant advertisements and track campaign effectiveness

You can control cookie preferences through your browser settings. Please note that disabling certain cookies may affect Site functionality. For more information on managing cookies, please refer to your browser’s help documentation.

8. International Data Transfers

JCsportline is headquartered in Shenzhen, China, with offices in Jingmen and Shayang, and serves customers worldwide. By using our Site or submitting information, you acknowledge that your data may be transferred to and processed in China and other countries where our service providers operate. We take appropriate steps to ensure that such transfers comply with applicable data protection laws.

9. Your Rights and Choices

Depending on your jurisdiction, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal retention requirements
• Objection / Restriction: Object to or request restriction of certain processing activities
• Portability: Request transfer of your data in a structured, machine-readable format
• Withdrawal of Consent: Where processing is based on consent, withdraw that consent at any time

To exercise any of these rights, please contact us using the details in Section 12. We will respond within the timeframe required by applicable law.

10. Marketing Communications

When you place an order or register on our Site, you may be added to our marketing newsletter to receive product updates, promotions, and industry news. You may unsubscribe at any time by clicking the “Unsubscribe” link in any marketing email or by contacting us at the address below. Please note that transactional emails (such as order confirmations and shipping updates) are not marketing communications and will continue to be sent regardless of your marketing preferences.

11. Third-Party Websites

Our Site may contain links to third-party websites, social media platforms, or partner pages. This Privacy Policy applies solely to our Site. We are not responsible for the privacy practices or content of any third-party sites. We encourage you to review the privacy policy of any third-party site you visit.

12. Children’s Privacy

Our Site and services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us and we will promptly delete such information.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

JCsportline Co., Ltd.

Shenzhen Headquarters: 2nd Floor, Cuishan Road #15-2, Nanwan Street, Longgang District, Shenzhen 518114, China

Jingmen Office: B Floor 1811-1819, Wanda Plaza, Jingmen City, Hubei Province, China

Shayang Factory: East of Hanjin Avenue, Shayang Economic Development Zone, Hubei Province, China

Website: www.jcsportline.com